A Department Manager develops and motivates department associates.  Develops the department’s sales growth by monitoring and improving the department’s level of customer service and visual presentation.  Primary job responsibilities of a Department Manager include the following:   -Observes, assists, and motivates sales associates to provide excellent customer service daily; sets an example for others to follow. -Trains sales associates in sales technique, product knowledge, and department and store policies and procedures as needed. -Assesses sales associates' performance and writes and conducts performance reviews, fairly and timely.  Follows all disciplinary procedures when necessary. -Provides feedback to department associates on selling and account statistics on a bi-weekly basis, as well as other performance observations as needed. -Addresses concerns to the department in a timely manner; develops and implements solutions, reporting to Store Management as necessary. -Assists and monitors sales associates' use of the Customer Follow-Up Program to improve the quality of service the customer receives, and to increase sales. -Executes all duties of a sales associate. -Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.

A Customer Service Desk Associate provides excellent customer service to customers and employees at the service desk, answers telephones, provides customer charge account services, gift wraps packages, and prepares packages for shipping.  Primary job responsibilities of a Customer Service Desk Associate include the following:   -Provides excellent customer service. -Answers a multi-line telephone and handles the telephone call, or directs callers to the appropriate person or area. -Provides customer charge account services, including opening instant accounts, accepting payments, answering customer questions, and giving approvals as requested. -Prepares and wraps gifts with attention to detail, accuracy, and in a timely manner. -Completes customer tickets for gift wrap orders and verifies customer tickets at pick-up for order accuracy. -Completes necessary cash work, including balancing the service desk drawer, balancing sales floor cash reports, and preparing the bank deposit.

A Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: - Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours  

A Sales Associate - Cosmetics provides excellent service to customers, in person and over the telephone.  Maintains merchandise and department visual presentation.  Primary job responsibilities of a Cosmetics Sales Associate include the following: - Sells at or above sales goals, achieves average unit sale and items per transaction goal, and maintains account solicitation goals. - Develops and maintains a listing of customers through the Cosmetic Follow-Up Program.  Contacts customers via telephone and written communication.  - Recommends cosmetic consultations to customers/fulfills requests for consultations. - Applies cosmetic products on customer’s faces, necks, hands, or wrists.  Demonstrates how to apply the cosmetics and provides product knowledge. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours        

A Sales Associate - Shoes provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: - Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Utilizes time before and during store hours to perform row maintenance in the stock room. - Maintains assigned rows by ensuring all shoe runs are correctly sized, aisles are run by color and alphabetically by vendor, and ensures each shoe is represented on display. - Completes additional responsibilities with each shoe sale transaction – writes employee number on box lids and ensures the shoes are correct in each box. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours

A Stock and Housekeeping Associate maintains a clean store environment for customers and employees.  Unloads truck of new merchandise and supplies, distributes it to the proper areas, and loads merchandise and supplies onto the truck to go to other store locations.  Primary job responsibilities of a Stock & Housekeeping Associate include the following:   -Vacuums assigned portion of carpeted areas daily.  Vacuums around edges in dressing rooms and other areas weekly, or as needed.  Removes carpet spots as needed. -Cleans and restocks rest rooms daily.  Checks and cleans rest rooms every hour, depending on how busy the store is. -Cleans entrances, escalators, employee lounges, locker room and restrooms daily. -Dry mops floors daily.  May wet mop floors, or clean floors with scrubbing machine several times a week.  Removes spots as needed. -Collects trash, dumps ash trays, collects and crushes empty boxes daily. -Unloads truck, sorts new merchandise, and delivers it to the proper department. -Picks up merchandise to be transferred to another store and loads it on the truck; prepares and loads outgoing truck shipments.

A Human Resources Assistant provides support with human resources functions; which may include, hiring, training, benefits, leave of absence administration, and maintaining the internal scheduling and timekeeping system.  Maintains employee personnel files and collects and files various forms.  Primary job responsibilities of a Human Resources Assistant include the following:   -Screens applicants in-person and on the telephone who have submitted applications for employment. -Telephones prospective job candidates to schedule interviews, obtains references, and runs other necessary screenings on potential candidates. -Conducts quality training for newly hired employees and existing employees. -Conducts benefits meetings for eligible associates and provides accurate benefit information to associates; collects all associated paperwork. -Assists in scheduling meetings and obtaining required checklists, reviews, policy updates, annual notices, and compliance documents.

A Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: -  Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours  

A Pianist provides a pleasant shopping environment by playing piano music for customers' enjoyment.  Primary job responsibilities of a Pianist include the following:   -Plays a selection of music on the piano, according to current guidelines.  May play from memory, by ear, or may read music; making minimal errors. -Plays customer requests.  Courteous to customers, greets them cordially, and provides them with a pleasant musical background. -Prepares new music to add to repertoire, varies type of music played throughout the shift. -Dusts and polishes piano regularly, keeping playing area neat.

A Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: - Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Weekend hours with ability to pick up additional hours depending on needs of business.   What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - No extended holiday hours

A Seasonal Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Seasonal Sales Associate include the following:   -Provides excellent customer service.  -Sells at or above sales goals, maintains account solicitation and non-selling goals. -Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. -Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. -Unpacks, displays, and maintains the condition of department merchandise. -Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor.

A Corporate Housekeeping Associate maintains a clean environment at the Von Maur corporate office and performs general maintenance.  Primary job responsibilities of a Housekeeping Associate include the following:   -Full-Time, Day Hours:  Monday - Friday -Vacuums all carpeted areas, dust mops, and cleans floors with a scrubbing machine. -Cleans bathrooms and washes bathroom walls. -Dusts file cabinets and other office furniture and equipment. -Empties and cleans employee lunchroom refrigerators. -Washes and dries used dust mops and towels from store locations. -Changes light bulbs throughout the building.

A Dry Goods Assistant Controller oversees financial analysts.  Prepares monthly, quarterly and annual Dry Goods financial statements and sales tax information for reporting purposes.  Primary job responsibilities include the following:   -Supervises and trains employees. -Prepares and maintains all financial information for Dry Goods financial reports, and other special reports as needed. -Prepares Dry Goods financial statements monthly.  Prepares all other reports on a monthly or quarterly basis. -Reconciles selected GL accounts to the ledger monthly, quarterly and annually. -Composes and participates in employees' performance reviews.  Assists in interviewing, hiring, and other personnel matters as needed. -Reviews all monthly sales and use tax returns.  Maintains and assesses use tax on invoices as needed.   WHAT YOU CAN EXPECT: We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. - Competitive wages - Generous merchandise discount - Comprehensive benefits - 401(k) retirement plan - Promote from within philosophy - creates endless career opportunities!

A Hardware Support Associate installs and maintains hardware and software on devices, including LAN and WAN attached devices.  End user support for all Von Maur systems.  Primary job responsibilities of a Hardware Support Associate include the following:   -Installs, configures, and tests hardware and software on devices, including connectivity to the AS/400 and to the Internet.  Tracks all activity through the help desk software. -Configures and installs remote devices in a WAN environment with remote access to the AS/400 using Client Access and to the LAN for e-mail, Internet, and file sharing. -Configures and installs other LAN attached devices, including time clocks, workstation controllers, and specialized printers. -Completes routine software/database upgrades. -Candidates should have 1-2 years of hardware or computer experience.       

An Information Systems Help Desk Associate is the end user support for all Von Maur systems. Primary job responsibilities of a Help Desk Associate include the following:   -Primary point of contact for problems and requests companywide.  This would include but not be limited to issues related to PCs, operating systems, software, POS terminals, telephones, pagers, printers, thin clients, and CRTs. -Utilizes the help desk software to diligently track all requests. -Places service calls with appropriate vendors and is the primary point of contact for vendors responding to service calls. -Maintains phone system and voicemail configurations for the company. -Creates and runs special request queries.    Candidates must be available to work a rotating schedule of day, evening and weekend shifts.  

A Merchandise Processor processes newly received merchandise.  Primary job responsibilities of a Merchandise Processor include the following:   -Utilize handheld scanning device to process shipment. -Sort and divide merchandise by color, size and/or style. -Identify quality and quantity exceptions. -Ticket merchandise. -Remove and insert hangers. -Pack, label and seal cartons once merchandise is processed. -Lift and carry boxes to and from processing lines.  Utilize a cart, pallet jack or coworker for assistance with heavy loads. -Perform all duties while standing or walking.

A Merchandising Support Assistant maintains set-ups, changes and needs to basic stock inventory.  Primary job responsibilities of a Merchandising Support Assistant include the following:   -Uses Excel to sort basic stock set up forms and maintains spreadsheets. -Inputs data into the Basic Stock system and Claims Database. -Approves and updates basic stock orders in the computer daily. -Copies and e-mails completed paperwork to buyers. -Microsoft Office experience required. -Part-time position, day hours.  

A Shipping Associate unloads customer transfers, stock transfers and other items from all Von Maur stores.   Reloads merchandise and other items on trucks for store delivery.  Primary job responsibilities of a Shipping Associate include the following:   -Manually unloads merchandise transferred from all store locations. -Sorts merchandise to be transferred to other store locations. -Stacks boxed merchandise into trucks.  Wraps and stacks some pallets for shipping. -Loads trucks with merchandise trolleys and boxed merchandise for shipping, with attention to detail, to various store locations. -Seals trucks for shipment, and completes necessary paperwork. -Assists Corporate Office personnel with lifting and carrying items as needed. -Crushes and bales cardboard boxes and plastic for disposal.

A Vendor Return Associate process damages and buyer requested RTV’s efficiently.  To replenish store stock.  Primary job responsibilities of a Vendor Return Associate include the following:   -Opens, sorts and processes returned merchandise from stores in a timely manner.  Organizes and maintains work area on a daily basis. -Inspects damaged or problem merchandise with attention to detail.  Generates appropriate paperwork to notify vendors and request return authorization when needed.  Packs merchandise for return. -Sorts merchandise for liquidation, for charity, and for disposal.  Accurately completes necessary paperwork.  Boxes merchandise, and loads onto pallet. -Utilizes AS400 to process merchandise and uses email to correspond with merchandising, management and vendors. -Disposes merchandise into trash compactor when necessary. -Performs inventory twice a year.