A Cosmetics Counter Manager develops and motivates the counter associates by monitoring the counter’s level of customer service.  Builds sales through training counter associates and promoting counter stock maintenance and visual presentation.  Primary job responsibilities of a Cosmetics Counter Manager include the following:   -Assists and motivates associates to provide excellent customer service daily; sets an example for others to follow.  -Trains cosmetic counter associates on application techniques, sales techniques, and product knowledge. -Records sales, and inventory as specified by the cosmetic vendors.  Communicates orders for products, as needed. -Increases department/cosmetic counter business and customer base. -Coordinates and plans events to increase business, including gift with purchase events. -Sells at or above sales goals, achieves average unit sale and items per transaction goals, and maintains account solicitation. -Executes all duties of a cosmetic associate.

A Department Manager - Shoes develops and motivates department associates.  Increases the department’s sales growth by monitoring and improving the department’s level of customer service and visual presentation.  Takes responsibility for all shoe floor functions, operations, and customer service.  Primary job responsibilities of a Department Manager - Shoes include the following:   -Observes, assists, and motivates shoe associates and Assistant Department Manager (if applicable) to provide excellent customer service daily; sets an example for others to follow. -Trains shoe associates and Assistant Department Manager (if applicable) in sales technique, product knowledge, and department and store policies and procedures as needed. -Assesses shoe associates' performance and writes and conducts performance reviews, fairly and timely.  Follows all disciplinary procedures when necessary. -Oversees shoe policies. -Researches mismate shoes quarterly and follows the procedures to damage them out. -Directs shoe associates in selling and non-sell duties by using the established internal process. -Provides feedback to department associates on selling and account statistics on a bi-weekly basis, as well as other performance observations as needed. -Addresses concerns to the department in a timely manner; develops and implements solutions, reporting to Store Management as necessary. -Assists and monitors shoe associates' use of the Customer Follow-Up Program to improve the quality of service the customer receives, and to increase sales. -Executes all duties of a shoe associate. -Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.

A Customer Service Desk Associate provides excellent customer service to customers and employees at the service desk, answers telephones, provides customer charge account services, gift wraps packages, and prepares packages for shipping.  Primary job responsibilities of a Customer Service Desk Associate include the following:   -Provides excellent customer service. -Answers a multi-line telephone and handles the telephone call, or directs callers to the appropriate person or area. -Provides customer charge account services, including opening instant accounts, accepting payments, answering customer questions, and giving approvals as requested. -Prepares and wraps gifts with attention to detail, accuracy, and in a timely manner. -Completes customer tickets for gift wrap orders and verifies customer tickets at pick-up for order accuracy. -Completes necessary cash work, including balancing the service desk drawer, balancing sales floor cash reports, and preparing the bank deposit.

A Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: - Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours  

A Sales Associate - Cosmetics provides excellent service to customers, in person and over the telephone.  Maintains merchandise and department visual presentation.  Primary job responsibilities of a Cosmetics Sales Associate include the following: - Sells at or above sales goals, achieves average unit sale and items per transaction goal, and maintains account solicitation goals. - Develops and maintains a listing of customers through the Cosmetic Follow-Up Program.  Contacts customers via telephone and written communication.  - Recommends cosmetic consultations to customers/fulfills requests for consultations. - Applies cosmetic products on customer’s faces, necks, hands, or wrists.  Demonstrates how to apply the cosmetics and provides product knowledge. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours        

A Sales Associate - Shoes provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: - Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Utilizes time before and during store hours to perform row maintenance in the stock room. - Maintains assigned rows by ensuring all shoe runs are correctly sized, aisles are run by color and alphabetically by vendor, and ensures each shoe is represented on display. - Completes additional responsibilities with each shoe sale transaction – writes employee number on box lids and ensures the shoes are correct in each box. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours

A Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: -  Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours  

A Seasonal Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Seasonal Sales Associate include the following:   -Provides excellent customer service.  -Sells at or above sales goals, maintains account solicitation and non-selling goals. -Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. -Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. -Unpacks, displays, and maintains the condition of department merchandise. -Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor.

A Visual Merchandiser arranges and maintains the store's merchandise and floral displays, and monitors the store's overall visual appearance.  Primary job responsibilities of a Visual Merchandiser include the following:   -Arranges merchandise displays and floral displays throughout the store, according to current guidelines; maintains displays as necessary. -Monitors all store displays for compliance with current guidelines, including lighting and signage, and modifies displays when necessary. -Monitors the store's overall visual appearance, may help Department Managers rearrange the selling floor. -Trains associates and new Department Managers in visual merchandising techniques and guidelines; answers associates' display questions, offers suggestions. -Ensures proper lighting is on fixtures and displays. -Arranges and maintains seasonal displays. -Unpacks and hangs or folds new merchandise, as needed.