Von Maur

Current Open Positions

Our current openings are listed below. Please click on the job title for more information. If you are interested and feel you are qualified for one of these positions, you may apply on the job description page.

 

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An Alterations Associate provides various alteration services to ensure customer satisfaction with their purchases.  Primary job responsibilities of an Alterations Associate include the following:   -Measures, fits, marks, and pins garments according to customer specifications and garment’s alter ability. -Disassembles garments to various degrees, without damaging the time, when needed. -Sews or reassembles garments according to measurements taken when fitting the garment to the customer, or to repair damaged or defective merchandise.  These may range from basic to moderately difficult sewing/alteration procedures. -Irons or steams garments as needed to prepare the garment for more sewing or for the customer. -Candidates must be professionally competent in all basic and some advanced alterations.
Category
Stores
Status
Extra/Seasonal
Division/Department
Tailor
Location : Location
US-IL-Normal
A Department Manager - Shoes develops and motivates department associates.  Increases the department’s sales growth by monitoring and improving the department’s level of customer service and visual presentation.  Takes responsibility for all shoe floor functions, operations, and customer service.  Primary job responsibilities of a Department Manager - Shoes include the following:   -Observes, assists, and motivates shoe associates and Assistant Department Manager (if applicable) to provide excellent customer service daily; sets an example for others to follow. -Trains shoe associates and Assistant Department Manager (if applicable) in sales technique, product knowledge, and department and store policies and procedures as needed. -Assesses shoe associates' performance and writes and conducts performance reviews, fairly and timely.  Follows all disciplinary procedures when necessary. -Oversees shoe policies. -Researches mismate shoes quarterly and follows the procedures to damage them out. -Directs shoe associates in selling and non-sell duties by using the established internal process. -Provides feedback to department associates on selling and account statistics on a bi-weekly basis, as well as other performance observations as needed. -Addresses concerns to the department in a timely manner; develops and implements solutions, reporting to Store Management as necessary. -Assists and monitors shoe associates' use of the Customer Follow-Up Program to improve the quality of service the customer receives, and to increase sales. -Executes all duties of a shoe associate. -Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.
Category
Stores
Status
Full Time
Location : Location
US-IL-Normal
A Customer Service Desk Associate provides excellent customer service to customers and employees at the service desk, answers telephones, provides customer charge account services, gift wraps packages, and prepares packages for shipping.  Primary job responsibilities of a Customer Service Desk Associate include the following:   -Provides excellent customer service. -Answers a multi-line telephone and handles the telephone call, or directs callers to the appropriate person or area. -Provides customer charge account services, including opening instant accounts, accepting payments, answering customer questions, and giving approvals as requested. -Prepares and wraps gifts with attention to detail, accuracy, and in a timely manner. -Completes customer tickets for gift wrap orders and verifies customer tickets at pick-up for order accuracy. -Completes necessary cash work, including balancing the service desk drawer, balancing sales floor cash reports, and preparing the bank deposit.
Category
Stores
Status
Full Time
Location : Location
US-IL-Normal
A Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: - Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours  
Category
Stores
Status
Full Time
Location : Location
US-IL-Normal
A Stock and Housekeeping Associate maintains a clean store environment for customers and employees.  Unloads truck of new merchandise and supplies, distributes it to the proper areas, and loads merchandise and supplies onto the truck to go to other store locations.  Primary job responsibilities of a Stock & Housekeeping Associate include the following:   -Vacuums assigned portion of carpeted areas daily.  Vacuums around edges in dressing rooms and other areas weekly, or as needed.  Removes carpet spots as needed. -Cleans and restocks rest rooms daily.  Checks and cleans rest rooms every hour, depending on how busy the store is. -Cleans entrances, escalators, employee lounges, locker room and restrooms daily. -Dry mops floors daily.  May wet mop floors, or clean floors with scrubbing machine several times a week.  Removes spots as needed. -Collects trash, dumps ash trays, collects and crushes empty boxes daily. -Unloads truck, sorts new merchandise, and delivers it to the proper department. -Picks up merchandise to be transferred to another store and loads it on the truck; prepares and loads outgoing truck shipments.
Category
Stores
Status
Full Time
Location : Location
US-IL-Normal
A Gift Wrap Associate wraps customer purchases for gift giving and/or delivery.  Primary job responsibilities include the following:   -Prepares and wraps gifts with attention to detail, accuracy, and in a timely manner. -Completes customer tickets for gift wrap orders and verifies customer tickets at pick-up for order accuracy. -Gift wraps and packages items to be shipped to customers. -Replenishes gift wrap supplies at gift wrap stations and communicates supply needs to the department manager.
Category
Stores
Status
Extra/Seasonal
Location : Location
US-IL-Normal
A Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: -  Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Must be available to work a rotation of day, evening, and weekend shifts.  May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.     What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - 401(k) retirement plan  - No extended holiday hours  
Category
Stores
Status
Part Time
Location : Location
US-IL-Normal
A Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Sales Associate include the following: - Provides excellent customer service.  - Sells at or above sales goals, maintains account solicitation and non-selling goals. - Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. - Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. - Unpacks, displays, and maintains the condition of department merchandise. - Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor. - Weekend hours with ability to pick up additional hours depending on needs of business.   What Makes Von Maur a Great Place to Work - Competitive wages in the retail industry. - Commission incentive - the more you sell the more you make! - Promote from within philosophy - creates endless career opportunities! - Generous merchandise discount - Comprehensive benefit package - we have you and your family covered! - No extended holiday hours
Category
Stores
Status
Extra/Seasonal
Location : Location
US-IL-Normal
A Seasonal Sales Associate provides various selling services to customers, both in-person and over the telephone.  Primary job responsibilities of a Seasonal Sales Associate include the following:   -Provides excellent customer service.  -Sells at or above sales goals, maintains account solicitation and non-selling goals. -Develops and maintains a listing of customers through the Customer Follow-Up Program.  Contacts customers via telephone and written communication. -Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed. -Unpacks, displays, and maintains the condition of department merchandise. -Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor.
Category
Stores
Status
Extra/Seasonal
Location : Location
US-IL-Normal